Most of our corporate real estate consulting engagements begin with a current state assessment: what are the corporate imperatives driving portfolio strategy? And what are the strengths and weaknesses of the CRE organization, staffing, levels, processes, technology and third party contracts in place?
At Capstan, we know that you can’t figure out where you’re going if you don’t know where you are and our strategic consulting engagements begin with a current state Assessment of your corporate real estate organization and the development of needed business models to establish the strengths and weaknesses of the organization, staffing levels, processes, technology and contracts.
Benchmarking operating costs and productivity metrics against the market is based on our database of benchmarks from other clients and industry publications. We use a gap analysis to highlight opportunities for cost reduction, process/technology enhancement, new sourcing strategies, or better organizational alignment, client relationship management and governance programs.
Based on the Assessment and Benchmarking analysis, we provide an Organization Design for the CRE organization which is presented with implementation plans, costs and timelines to transition from current to future state. Where substantial cost reduction and customer satisfaction improvements are the primary objectives, we compare business alternatives ranging from redesigning the internal organization around a shared services platform to outsourcing selected functions to third party managers.
